In case an error occurs, you can verify the local application log, which is available from the menu Help - View Application Log.
Help - View Application Log
Those logs are saved in %LocalAppData%\Devolutions\PasswordVaultManager\PasswordVaultManager.cfg. You could view it as a list which could then be filter by Date, Message, Version, Info, Error or Error Silent.
You could also generate a Report with the log which could be saved afterward.
View Application Log
As a best practice we suggest cleaning up your local Application log once every month for security reason. To do so, in your Application Log select the option Clean Up.
Application Log - Clean Up
You can select to delete all your Log, or decide precisely what you wish to delete, from the exact date to a precise type.
We strongly suggest to do a Delete all.
When experiencing issues with Password Vault Manager our Devolutions support team might ask you to increase the debug level of the application to a higher level during a support process. We strongly suggest to only increase the debug level when requested by our Support team.
You can increase the Debug level in File - Options - Advanced.
Options - Advanced - Debut level